33bd3's commitment to responsible gaming
A gaming experience is only complete when it stays safe and within limits. 33bd3 always places your well-being above entertainment.
Our commitment
What is responsible gaming and why does it matter?
Online gaming is a form of entertainment — but it is only healthy when you play within limits. 33bd3 believes every player has the right to enjoy entertainment, but never at the cost of their financial or mental well-being. Responsible gaming means keeping to your budget, managing your time, and asking for help when you need it.
At 33bd3 we want to create a gaming environment where enjoyment always stays within control. Our platform offers multiple protection tools including deposit limits, self-exclusion and time-out. On this page you will find all the information you need about responsible gaming.
Protection tools
6 important tools to keep you protected
Setting a deposit limit
Set a maximum amount you can deposit per day, per week or per month. Once this limit is set, 33bd3 will ensure that no further deposits beyond it are possible. This is the most effective way to stay in control of your budget.
Time-Out
Need a break for a few days? Use the Time-Out feature to temporarily close your account for anywhere from 24 hours to 30 days. During this period you will not be able to log in or place bets, which helps you take a healthy break.
Self-exclusion
If you feel you need a longer break, choose the self-exclusion option. You can keep your account closed for 3 months, 6 months or 1 year. During this time promotional messages will also be stopped.
Age verification (21+)
33bd3 strictly follows a 21+ age policy. Age is verified at registration, and additional ID may be requested in cases of doubt. Preventing participation by minors is our highest priority.
Loss limit
Set a maximum amount you can lose within a given period. When you reach this limit, the platform will automatically alert you and stop further betting.
Reality check reminder
Set up automatic alerts at regular intervals — reminding you how long you have been playing and giving you an overall picture of your wins and losses. This helps you stay aware of both your time and your money.
Warning signs
How do you know if you have a gaming problem?
Gaming or gambling problems develop gradually and are often hard to recognise in yourself. If you notice any of the signs below — in yourself or someone you know — do not delay in seeking help:
- Feeling the urge to bet more in order to win back money you have lost (chasing losses).
- Repeatedly returning to gaming even after trying to stop, or being unable to stop at all.
- Spending money set aside for living costs, family needs or debt repayments on gaming.
- Hiding your gaming habits from family or friends, or lying about them.
- Feeling restless, irritable or in a bad mood when you are unable to play.
- Spending long periods gaming while neglecting work, studies or family responsibilities.
- Gaming causing harm to your sleep, eating or mental health.
- Taking on debt or borrowing money from others in order to play.
Self-assessment
Ask yourself
Answer these questions honestly. If 2 or more of your answers are "yes", please speak with our support team.
Are you spending more time gaming than you planned?
Is gaming causing problems in your family relationships?
After losing, are you playing repeatedly to try to win that money back?
Are you spending more on gaming than your budget allows?
When told to stop gaming, do you feel restless or irritated?
Have you ever felt that gaming is getting out of your control?
Our support
Where to turn if you need help?
24/7 live chat support
33bd3's live chat provides service in Bengali around the clock. If you feel gaming is becoming a problem, click the chat icon at the bottom right of the website and talk to us. Our trained team will help you use the right tools.
Contact by email
To request self-exclusion, a deposit limit or account closure, email us at: [email protected] — we generally respond quickly and keep your request confidential.
Professional support
Gaming addiction is a recognised mental health condition. Please speak with a mental health specialist or counsellor near you. Talking openly with family and trusted friends is the first step toward recovery.
You are not alone
It is possible to overcome gaming-related problems. 33bd3's support team is ready to be by your side in Bengali at any time. Your identity and all discussions are completely confidential.
How to use the tools
How to set up protection tools?
Log In
Log in to your 33bd3 account and go to your profile settings.
Open the "Responsible Gaming" menu
Find the "Responsible Gaming" section in your account settings.
Choose the tool you need
Pick whichever you need — deposit limit, time-out or self-exclusion.
Confirm and save
Confirm your choice — the setting will take effect immediately.
Frequently asked questions
Questions about responsible gaming
Enjoy the best games on 33bd3 safely
Play responsibly, stay within your budget and have an enjoyable gaming experience. Visit our FAQ to find out more.